Terms of Service

1. Acceptance of These Terms

By accessing or using Community Growth Assistant ("Community Growth Assistant", "we", "us", or "our"), including our website, customer portal, Chrome Extension, and related services, you agree to these Terms of Service.

If you do not agree with these terms, you should not use the service.

2. The Service

Community Growth Assistant provides a Chrome Extension and SaaS platform designed to help creators, businesses, and community managers automate repetitive tasks, manage licenses, and support community growth.

Features may change, be improved, or be discontinued as the service develops.

3. Eligibility and Account

You are responsible for providing accurate information when creating an account and for keeping your account information up to date.

You are responsible for maintaining the confidentiality of your account credentials and for activity performed through your account.

You must notify us if you believe your account has been accessed without authorization.

4. Acceptable Use

You agree to use Community Growth Assistant lawfully and in accordance with these terms.

You must not use the service to:

• violate applicable laws or regulations;
• infringe the rights of another person or organization;
• attempt to gain unauthorized access to the service, accounts, systems, or data;
• interfere with or disrupt the operation of the service;
• circumvent license, subscription, security, or access controls;
• copy, modify, reverse engineer, or redistribute the software except where permitted by applicable law; or
• use the service in a way that violates the rules or policies of a third-party platform you access through the service.

5. Chrome Extension and Third-Party Platforms

Community Growth Assistant may interact with third-party websites, platforms, or services through the Chrome Extension.

Your use of those third-party platforms remains subject to their own terms, policies, and requirements. You are responsible for ensuring that your use of Community Growth Assistant complies with applicable third-party rules. We do not control third-party platforms and do not guarantee that they will continue to permit or support particular functionality.

6. Plans, Subscriptions, and Licenses

Certain features may require a paid subscription. Plan details, pricing, billing cycle, included limits, and other applicable information are presented on the pricing or checkout pages.

A subscription may provide access to a license associated with your account. License limits, including permitted devices or other restrictions, are determined by the applicable plan.

You may not share, resell, transfer, or circumvent a license unless we expressly permit it.

7. Billing and Payments

Paid subscriptions are billed according to the billing cycle selected at purchase. Prices and applicable taxes, fees, or other charges will be presented during checkout where applicable.

Payment processing may be provided by a third-party payment provider. Your use of the payment provider may also be subject to that provider's terms and policies.

8. Subscription Renewal and Cancellation

Where a plan supports recurring billing, the subscription may renew according to the billing cycle selected at purchase unless cancelled before the applicable renewal.

Cancellation and refund eligibility are governed by the applicable Refund Policy and the subscription information presented during purchase.

9. Refunds

Refund requests are handled according to our Refund Policy. Please review that policy before purchasing a paid plan.

10. Intellectual Property

Community Growth Assistant, including its software, website, branding, design, documentation, and related materials, is owned by or licensed to us and is protected by applicable intellectual-property laws.

Except for the limited rights expressly granted to you under these terms, no ownership rights are transferred to you.

11. Your Content and Information

You remain responsible for information, content, and materials that you provide or use through the service. You must have the necessary rights and permissions to use such content and must ensure that your use of it complies with applicable laws and third-party policies.

12. Service Availability

We aim to keep Community Growth Assistant available and reliable, but we do not guarantee uninterrupted or error-free operation. The service may occasionally be unavailable because of maintenance, updates, technical problems, security incidents, third-party dependencies, or circumstances outside our reasonable control.

13. Disclaimers

Community Growth Assistant is provided as a software service intended to assist with community management and automation.

We do not guarantee any particular business result, audience growth, engagement level, conversion rate, or other outcome from using the service. Results may depend on your strategy, content, audience, third-party platforms, and other factors outside our control.

14. Suspension and Termination

We may suspend or terminate access to an account or service where reasonably necessary to protect the service, comply with law, address security concerns, prevent abuse, or enforce these terms.

You may stop using the service at any time. Termination does not automatically create a right to a refund except where required by applicable law or provided under our Refund Policy.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Community Growth Assistant and its operator will not be responsible for indirect, incidental, special, consequential, or punitive losses arising from your use of or inability to use the service. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.

16. Changes to These Terms

We may update these Terms of Service from time to time. When we make changes, the updated version will be posted on this page with a revised "Last updated" date. Your continued use of the service after an update may constitute acceptance of the updated terms to the extent permitted by applicable law.